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Student Complaint Procedure

Christian Brothers University encourages students to be fully active in- and outside the classroom for a well-rounded educational experience. With this in mind, the university urges all of its students to read the student handbook, The Compass, and to familiarize themselves with CBU policies and regulations that are in place for both the academic and non-academic aspects of student life.

The university advises students who wish to file a complaint to follow the procedure listed in the student handbook.

If after exhausting all the proper resolution channels available on campus, the complaint has not been resolved, the student may file a consumer complaint with any of the following accrediting agencies:

Tennessee Higher Education Commission (THEC)
Consumer Services
404 James Robertson Parkway Suite 1900
Nashville, TN 37243
(615) 741-9605
http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/psa.html

Southern Association of Colleges and Schools (SACS)
Commission on Colleges
1866 Southern Lane Decatur, GA 30033
(404) 679-4500
http://www.sacscoc.org/pdf/081705/complaintpolicy.pdf

Out-of-State students enrolled in a distance education program may also find the consumer complaint agencies for their states HERE.