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Known Issues with Refworks

Pop-Up Blockers

  • Pop-Up blockers are a problem with RefWorks. While RefWorks 2.0 was redesigned to function without pop-ups, the databases you mine for references may use pop-ups in the export function.
  • Be sure that ALL your pop-up blockers have been adjusted to allow the necessary pop-ups. In addition to the pop-up blocker in the browser frame (for example, IE or Firefox), you may have additional pop-up blockers in toolbars (like the Google toolbar or the Yahoo toolbar).

Write-n-Cite & Microsoft Word 2007

Be careful NOT to double-click on the WnC add-on icon. This can cause Microsoft Word to try opening two sessions of WnC at once, causing Word to freeze. As long as you single-clicked, WnC should open without trouble.

RefWorks 2.0 or RefWorks Classic

Refworks 2.0 has been erratic in saving edits. During the beta period (which runs through July 2011), you can always toggle from 2.0 to Classic whenever 2.0 is giving difficulty. Just click the link in the upper right.